The end of Southwest One?{part II}Somerset CC terminates contract with IBM



The information below is from Professor  Dexter  Whitfield The European Services Strategy Unit

The Council finally terminated the 2007 contract after years of failing to achieve savings, poor performance, expensive contractual disputes and returning some services in-house. Details of these events are contained in various editions of the PPP Strategic Partnership Database base/

Two reports by ESSU predicted these problems. gic- service-delivery-partnerships/somerset-isis-or-crisis-an-assessment-of-the-p/s omerset- isis-report.pdf gic- service-delivery-partnerships/southwest-one-lessons-and-new-agenda-for-publi/s outhwest- one-final.pdf



Dave Orr, a retired UNISON member, and Nigel Behan, UNITE, undertook a rigorous investigative 8-year campaign to expose the fundamental flaws in the contract.0.jpg




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