Scrutiny Adults and Health Committee 15 March – Questions on LDPS and Dimensions Uk Ltd

We attach a copy of the Unite/ESSU statement on the proposal to transfer 1200 staff to the Dimension s Uk Ltd Group and follow up Questions (these are the ones submitted to the County Council meeting on 15th February) to which we have not yet received written replies, so they are still relevant to Agenda Item 5 Learning Disability Provider Service Update – To receive a verbal report.

Q1 The existing turnover rate of staff in LDPS is high at about 15% b1a96d93af69ad06265c61296458db2aand in the Autumn there were approximately 140 posts vacant.
Children’s Services has been rated “inadequate” for 3 years by Ofsted and the service recovery has been blighted by staff turnover and recruitment and retention problems. How does the Cabinet member for Adults, this Council and the Director of Adult Social Services believe the recruitment and retention of staff in LDPS will be improved by proposals to drastically cut the pay, terms and conditions of the staff after outsourcing and transfer to Dimensions UK Ltd.

Q2 Can we please have a list of the Key Performance Indicators (KPIs) that will be used to monitor the outsourcing contract after staff transfer to Dimensions UK Ltd (which is currently proposed in just 6 weeks’ time)? Where the KPIs are applicable to the In-House Service will they be baselined with the current In-House performance so that we can all see what better, worse or similar performance looks like if the outsource and staff transfer of this vital service to Dimensions UK Ltd proceeds?

Q3 How does the Council think this vital service to a vulnerable group of people (more than “customers”) will be safely delivered if the staff are demotivated and demoralised by these cuts to pay, terms and conditions?

Q4 Given there are County Council elections in May and there is a possibility of a change in the Administration will the Council delay any outsource with staff transfer of LDPS to Dimensions UK Ltd so that a post-election review can take place?

Q5. Can the current agreement with Dimensions UK Ltd be set aside or cancelled?

Q6 a) Will SCC demand a commitment from Dimensions UK Ltd to keep day centres open and have a veto on the proposals to close them and intervene if service users, parents, carers, families demand it?

0b) In the light of the recent proposals from the outsourcing contractor (Dimensions Uk Ltd) will you please supply a copy of the updated Risk register and Issues Log?

Q7 a) When this Committee went into private session (press and public excluded) at the end of June last year was there any indication that Dimensions UK Ltd would offer to close day centres, make redundancies, cut pay, sick pay, terms and conditions of employment?

b) How have service users, parents, carers, families and community and voluntary organisations been informed and consulted on the Dimensions UK Ltd proposals?

c)  Dimensions UK Ltd have not released the Economic Organisational and Technical (ETO) reasons for the proposed changes. The only reason given to date is they want to align with the Dimensions national structure (the Social Enterprise Vehicle seems to be a halfway house to take-over?) – can we be provided with the ETO reasons?

Q8 a) Will this Scrutiny Committee support the reasonable request for the business case on which the Cabinet made the decision July 2016 to be released into the public domain as this is a public service, operated by public funds and there is only one bidder limiting the benefits of (so-called|) competition?

b) Will this Committee recommend a delay in the transfer of 1200 staff to Dimensions UK Ltd to allow for the current levels of uncertainty to be addressed?

Q9) a) The financial profiles indicate that after 6 years the forecast saving is £4m? Why is Dimensions UK Ltd getting a a taxpayers “dowry” £6m upfront?

b) Have Dimensions UK Ltd profit (surplus) forecasts been shown to you and have they been significantly amended since June 2016?

c) Has SCC asked Dimensions UK Ltd to make greater savings than were agreed by Cabinet in July 2016 when SCC decided to give a contract to them?

Q10 a) Have the risks of recruitment and retention been addressed in the risk log and for service continuity?

b) Has SCC assessed the risks of a legal action on lack of consultation?

c) If this controversial outsource of LDPS fails then will there be a Plan B (including an In House Service Improvement and Innovation Plan)?

Report from the Scrutiny for Policies, Adults and Health Committee –
Learning Disability Provider Service

http://democracy.somerset.gov.uk/documents/s2744/Report%20of%20the%20Scrutiny%20for%20Policies%20Adults%20and%20Health%20and%20People%20Committee%20Learning%20Disability%20Pr.pdf

We attach a copy of the Unite/ESSU statement on the proposal to
transfer 1200 staff to the Dimension s Uk Ltd Group and follow up
Questions (these are the ones submitted to the County Council meeting
on 15th February and Scrutiny 1st March) to which we have not yet
received written replies, so they are still relevant to Agenda Item 5.

Q1 The existing turnover rate of staff in LDPS is high at about 15%
and in the Autumn there were approximately 140 posts vacant.

Children’s Services has been rated “inadequate” for 3 years by Ofsted
and the service recovery has been blighted by staff turnover and
recruitment and retention problems. How does the Cabinet member for
Adults, this Council and the Director of Adult Social Services believe
the recruitment and retention of staff in LDPS will be improved by
proposals to drastically cut the pay, terms and conditions of the
staff after outsourcing and transfer to Dimensions UK Ltd.

Q2 Can we please have a list of the Key Performance Indicators (KPIs)
that will be used to monitor the outsourcing contract after staff
transfer to Dimensions UK Ltd (which is currently proposed in just 6
weeks’ time)? Where the KPIs are applicable to the In-House Service
will they be baselined with the current In-House performance so that
we can all see what better, worse or similar performance looks like if
the outsource and staff transfer of this vital service to Dimensions
UK Ltd proceeds?

Q3 How does the Council think this vital service to a vulnerable group
of people (more than “customers”) will be safely delivered if the
staff are demotivated and demoralised by these cuts to pay, terms and
conditions?

Q4 Given there are County Council elections in May and there is ajjn
possibility of a change in the Administration will the Council delay
any outsource with staff transfer of LDPS to Dimensions UK Ltd so that
a post-election review can take place?

Q5. Can the current agreement with Dimensions UK Ltd be set aside or cancelled?

Q6 a) Will SCC demand a commitment from Dimensions UK Ltd to keep day
centres open and have a veto on the proposals to close them and
intervene if service users, parents, carers, families demand it?

b) In the light of the recent proposals from the outsourcing
contractor (Dimensions Uk Ltd) will you please supply a copy of the
updated Risk register and Issues Log?

Q7 a) When this Committee went into private session (press and public
excluded) at the end of June last year was there any indication that
Dimensions UK Ltd would offer to close day centres, make redundancies,
cut pay, sick pay, terms and conditions of employment?

b) How have service users, parents, carers, families and community and
voluntary organisations been informed and consulted on the Dimensions
UK Ltd proposals?

c) Dimensions UK Ltd have not released the Economic Organisational
and Technical (ETO) reasons for the proposed changes. The only reason
given to date is they want to align with the Dimensions national
structure (the Social Enterprise Vehicle seems to be a halfway house
to take-over?) – can we be provided with the ETO reasons?

Q8 a) Will this Scrutiny Committee support the reasonable request for
the business case on which the Cabinet made the decision July 2016 to
be released into the public domain as this is a public service,
operated by public funds and there is only one bidder limiting the
benefits of (so-called|) competition?

b) Will this Committee recommend a delay in the transfer of 1200 staff
to Dimensions UK Ltd to allow for the current levels of uncertainty to
be addressed?

Q9) a) The financial profiles indicate that after 6 years the forecast
saving is £4m? Why is Dimensions UK Ltd getting a a taxpayers “dowry”
£6m upfront?

b) Have Dimensions UK Ltd profit (surplus) forecasts been shown to you
and have they been significantly amended since June 2016?

c) Has SCC asked Dimensions UK Ltd to make greater savings than were
agreed by Cabinet in July 2016 when SCC decided to give a contract to
them?

Q10 a) Have the risks of recruitment and retention been addressed in
the risk log and for service continuity?

b) Has SCC assessed the risks of a legal action on lack of consultation?

c) If this controversial outsource of LDPS fails then will there be a
Plan B (including an In House Service Improvement and Innovation
Plan)?

 

http://democracy.somerset.gov.uk/documents/b886/Summary%20of%20Outcomes%2001st-Mar-2017%2009.30%20Scrutiny%20for%20Policies%20Adults%20and%20Health%20Committee.pdf?T=9

untitled

http://www.european-services-strategy.org.uk/.account.subscribe

 

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